Delivery & Returns
- Next-day and Express delivery options are available
- See the delivery FAQs for details on shipping methods, costs and delivery times
Returns And Exchanges
If you are not satisfied with your shopcaterpillar.com purchase, simply return the item within 30 days of the order date. Please include the packing slip with the return information filled out. Clothing and footwear must be unworn for a refund or exchange. Unfortunately, we cannot refund your original shipping charge. If an item proves defective, we will cover the replacement’s shipping charge.
Please allow 10-15 business days for credits. They are subject to your bank’s processing time.
Ship returns to:
Shopcat Returns Dept
4300 Produce Rd
Louisville , KY 40218