We currently accept the following methods of payment: Visa, MasterCard, American Express, and Discover.
HOW DO YOU CALCULATE YOUR SHIPPING CHARGES?
For shipping within the United States, our Shipping Charges are based on current shipping rates. For shipping outside of the United States, we calculate using current shipping rates. You will be responsible for any applicable local duties and taxes.
WHAT ARE MY SHIPPING OPTIONS?
We offer shipping through USPS and UPS. For orders shipping to the United States, our USPS options are Priority Mail Express, 2-day, and 3-day Priority Shipping. This shipping method is not guaranteed by USPS and is an average shipping time. For orders shipping to the United States, our UPS options are Ground, 3-day Select, 2-day, and 1-day. For international orders, we offer USPS First Class International, USPS Priority International, and UPS Standard. You will be responsible for all brokerage, taxes, and duties. We decline to fulfill orders shipping to forwarding companies. Orders shipping to forwarding companies will be refunded immediately. Free shipping is available during promotions, but only for shipments within the United States.
WHAT COUNTRIES DO YOU SHIP TO?
We ship within the United States, Canada, and Mexico but will make every effort to process orders outside these territories and will contact you via email to confirm any additional shipping charges. You are responsible for all local duties and taxes.
WHAT IS YOUR POLICY ON RETURNS?
If you are not satisfied with your shopcaterpillar.com purchase, simply return the item within 30 days of the order date. Return the item to our address at:
MPC Promotions Attn: Shopcaterpillar Returns 4300 Produce Rd Louisville, KY 40218
Please include a copy of your invoice(included in your package) or a copy of your email confirmation that shows your order number. Clothing and footwear must be unworn, unwashed and in original condition for a refund or exchange. Unfortunately, we cannot refund your original shipping charge. If an item proves defective, we will cover the replacement’s shipping charge. Please allow 10-15 business days for credits. They are subject to your bank’s processing time.
HOW DO I TRACK MY ORDER?
Once your item(s) has shipped, tracking information can be found in your order status when you log into your Account. You will also receive an email with the appropriate tracking information.
CAN I CHANGE OR CANCEL MY ORDER?
Our goal is always to get your order to you as quickly as possible. Once your order has been placed it goes directly into the fulfillment process and may not be cancelled or changed. If you realize you've made a mistake after placing your order, please contact us immediately.
This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
Women's Apparel
US SIZE
XS
S
M
L
XL
2XL
BOTTOMS
2
4
6
8
10
12
14
16
18
BUST
32-34"
34"
35"
36"
37"
38"
40"
41-43"
45-47"
BUST cm
81-84
86
89
91
94
97
102
104-109
114-119
WAIST
26"
27"
28"
29"
30"
31.5"
33"
34.5"
36.5"
WAIST cm
66
69
71
74
76
80
84
87.5
93
SEAT
36.5"
37"
38"
39"
40"
41.5"
43"
44.5"
46.5"
SEAT cm
93
94
97
99
102
105.5
109
113
118
Men’s Apparel
US SIZE
XS
S
M
L
XL
2XL
3XL
LT
XLT
2XLT
CHEST
34-36"
36-38"
38-40"
42-44"
46-48"
50-52"
54-56"
42-44"
46-48"
50-52"
WAIST
24-26"
28-30"
32-34"
36-38"
40-42"
44-46"
48-50"
36-38"
40-42"
44-46"
EU SIZE
40-42
44-46
48-50
52-54
56-58
60-62
64-66
N/A
N/A
N/A
UK SIZE
34-36
36-38
38-40
42-44
46-48
50-52
54-56
N/A
N/A
N/A
CHEST
86-91
91-96
96-101
106-112
116-121
127-132
137-142
N/A
N/A
N/A
WAIST
61-66
71-76
81-86
91-96
101-106
111-116
121-127
N/A
N/A
N/A
How to Measure and Find your Perfect Fit
CHEST:
Around the fullest part of the neck, at the base.
WAIST:
Around the narrowest part of the waist.
HIPS:
Around the widest point of the hips.
Differences Between Regular and Tall Sizing
Sweatshirts & Tees:
Tall sizes are 1 1/2" longer than regular sizes
Tall long-sleeve lengths are 1" longer than regular sleeve lengths
Outerwear:
Tall sizes are 2" taller than regular sizes
Tall sleeve lengths are 1 1/2" longer than regular sleeve lengths
Coveralls:
Tall sizes are 1 1/2" longer in the torso than regular sizes
Tall long-sleeve lengths are 1" longer than regular sleeve lengths
Shipping
Next-day and Express delivery options are available
See the delivery FAQs for details on shipping methods, costs and delivery times
Returns And Exchanges
If you are not satisfied with your shopcaterpillar.com purchase, simply return the item within 30 days of the order date. Please include the packing slip with the return information filled out. Clothing and footwear must be unworn for a refund or exchange. Unfortunately, we cannot refund your original shipping charge. If an item proves defective, we will cover the replacement’s shipping charge.
Please allow 10-15 business days for credits. They are subject to your bank’s processing time.
Ship returns to:
MPC Promotions
Shopcat Returns Dept
4300 Produce Rd
Louisville , KY 40218
WISH LIST AND COMPARE
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