Refund Policy

Refund Policy

If you are not satisfied with your shopcaterpillar.com purchase, simply return the item within 30 days of the order date. Return the item to our address at:

MPC Promotions
Attn: Shopcaterpillar Returns
4300 Produce Rd
Louisville, KY 40218


Please include a copy of your invoice(included in your package) or a copy of your email confirmation that shows your order number. Clothing and footwear must be unworn, unwashed and in original condition for a refund or exchange (including tags). Unfortunately, we cannot refund your original shipping charge. If an item proves defective, we will cover the replacement’s shipping charge. Please allow 10-15 business days for credits. They are subject to your bank’s processing time.